Housing Success and Disability Considerations Learning Card Game

This learning deck is designed to help resettlement provider staff, housing partners, property management teams, volunteers, and others build shared confidence and clarity when supporting refugee newcomers and other eligible individuals, particularly those with disabilities, as they navigate their housing needs.

Download Printable Deck

The cards can be used in trainings, team meetings, onboarding, supervision, volunteer orientations, or quick problem‑solving moments during real‑time work. The deck includes four interconnected components:

  • 25 Key Term Cards: Clear, plain‑language definitions of essential concepts related to newcomer paperwork, disability, accommodations, communication, and housing processes.
  • 15 Scenario Cards: Realistic situations drawn from common challenges faced by newcomers, partners, and property managers that are designed to spark discussion and build practical solutions.
  • 10 Consideration Cards: Key insights that highlight what partners should keep in mind when working with newcomers, covering paperwork, disability communication, language support, early follow‑up, and cross‑partner coordination as it relates to
    housing.
  • 15 Reflection Cards: Five prompts each for resettlement provider staff, housing partners, and volunteers, helping every role reflect on how they can strengthen communication and support housing for newcomers.
  • 5 Guidelines for talking about disability with respect and accuracy.

These cards form a flexible, easy‑to‑use resource that supports shared understanding, consistent practices, and stronger collaboration among all partners working with refugees and other newcomers, particularly those with disabilities, to secure and maintain housing.